Learn what it is like to work in customer service, how to handle upset customers, manage your time while multi-tasking, serving various customer types and how to provide high-quality customer service. Meet with hiring staff from key employers like American Family, Alliant Energy, and BMO Harris Bank. Employer tours and presentations by current customer service experts will prepare you to excel in customer service.
March 5|1:00 pm - 5:00 pm
Urban League of Greater Madison
March 5|5:30 pm - 8:30 pm
Park Edge/park Ridge Employment Center